Sync sources
Import contacts (read-only) from the source databases. Deduplicated by email.
Contacts
Audience available for campaigns.
Suppression list
Addresses that will never receive emails (unsubscribes, bounces, manual). Always checked before sending.
Manual sending
Emails don't go out on their own. After queuing a campaign (in Templates), run the sender on the server:
Sends
Status of every queued / sent message.
Templates / campaigns
Each template defines a subject, body and target audience. Variables: {{org}} {{name}} {{country}} {{sector}}.